Making a contract with us
When you place an order with us, you are making an offer to buy goods. Your order will be processed through paypal and we will accept your order when payment has gone through, we will send you an email to confirm that we have received your order and that we have accepted your order and inform you of when your goods will be sent out to you please allow 21 days, our contract with you will only commence once we have confirmed acceptance of your order, If we do not accept your order you will be given a full refund paid back through the paypal system and that a contract will not exist for that particular order. This happens usually In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.
Disclaimer
Visitors use this shop for the purpose of viewing and / or purchasing goods or services offered for sale here. The owners of the website, our agents and affiliates accept no liability for any direct or consequential loss or damage suffered by any person using this website. While every effort is made to ensure products displayed on this site are available for sale, no guarantee can be offered that any item will be in stock at any given time. When an item is out of stock, or has been discontinued, we will update the information as soon as possible. Art by Brian McGlenn does not undertake, on behalf of the customer, to source any product(s) that are discontinued and limits liability to the full refund of only the purchase price of those items which we are unable to supply.
Limitations of Use
We are responsible only for the content of this website and cannot be held responsible or liable for information provided by other parties who have hyper-links on this site.
Goods and services may only be purchased by people over the age of 18.
All purchases must be paid for using a valid credit/debit card, or a PayPal account. Goods will only be delivered to a UK address.
Ownership of Goods
Goods remain the property of Art by Brian McGlenn until they have been fully paid for by the customer and a order has been confirmed.
Carriage & Returns United Kingdom only
Delivery
We use Royal Mail Second-class Recorded delivery for consignments up to 2kg in weight. Consignments in excess of 2kg are sent Royal mail Parcel Force.
We do not accept responsibility for Royal Mail/Parcel Force delivery times. We aim to dispatch most orders placed before 5pm Mon - Fri the same day but please allow 21 days, We aim to dispatch orders received after this time dispatched the next day, but again this cannot be guaranteed. Orders placed Sat/Sun or UK Public Bank holidays will be dispatched next Working day, but please allow 21 days. Both options are signed-for receipt, meaning that someone must be present at the delivery address to sign for their receipt. If no-one is at the address to receive the goods, the postal service will leave a card for you, explaining that nobody could sign for them, and the card will also advise you of your local depot from which the goods can be collected. Generally, you have 5 days to collect the goods from the postal depot, after which they may be returned to us. If correctly ordered goods are returned to us because of such non-collection, you may be required to pay an additional shipping charge to have the goods re-sent.
Carriage Costs
The cost of carriage is displayed when you reach the add to cart button The shipping weight is the combined weight of the item and its packaging. For this reason, you will always notice a difference between the ITEM weights and the final SHIPPING weights. We aim to send out your consignment within 48 hours of your order being placed and accepted. However, please allow for 30 days delivery time as there may be factors that affect your order (such as product availability, courier services, postal delays, etc.) All deliveries are subject to signed receipt.
Returns
Please do not return goods without contacting us first. You can contact us by either writing to us or sending an email to us by using the contact us page. Our adress and contact details is on the return label that is sent out with your goods. Under the UK distance selling regulations you have 7 working days (after your receipt of the goods) to contact us to discuss returns. Please return products to us in their original and undamaged packaging. It is the customers responsibility to take reasonable care of the goods whilst in their possession and to return them to us within two working days of cancelling their order. It is the customers responsibility to ensure goods are insured for the return journey to us. The cost of returning items to us is the customers responsibility. You can cancel your contract before delivery, and up to 7 working days after delivery. To do this, please e-mail us or write to us at our office address within the time limit and we issue you with a full refund of your money including any outgoing postage costs within 30 days of your cancellation. Please note we will only refund the 2nd class royal mail delivery service, we will not refund any additional service such as first class or next day or any insurance service that has been taken out. If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value. If you fail to return the goods, we will collect them, we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
You do not have to give us a reason for cancellation. However a brief explanation will help us to improve our service in the future. Orders can be cancelled only PRIOR to their despatch. If your order has been shipped, and you then wish to cancel it, you will have to follow the returns procedure (described above).
Damaged goods
If your order is damaged on arrival at your address you must inform us straight away by email and no longer than 24 hours after you have signed for your delivery, otherwise it will be deemed that your order has arrived undamaged. If we believe that the goods have arrived damaged we will issue you with a full refund. You do not have to pay to return the goods
Incorrect Items
If you receive the wrong item and it is our mistake we will give a FULL refund and we will send out a return postage envelope for you to return the goods.
By using this website you agree to our terms and conditions. These terms apply to your order. We may change our terms at any time, so please do not assume that the same terms will apply to future orders. We recommend that you read our terms and conditions every time before you place an order
This policy does not apply to the following goods which are exempt from the right to cancel:
Goods which by means of their nature cannot be returned e.g. personalised goods
Goods made for you/your specifications
Personalised goods made to order
Jewellery and other goods that has had the security tags removed
Jewellery sets that include earrings and any other sets that include earrings.
Opened fragrances
Perishable goods etc.
Certain goods on this website fall into the above category which are made to your specifications and are exempt from the right to cancel.
PRODUCT DESCRIPTIONS
We have made every effort to display as accurately as possible the colours of our products that appear on this Web Site. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual product. While we try to be as accurate as possible, all sizes, weights and measurements quoted are approximate.
GOVERNING LAW
All contracts formed between us for the purchase of items from this Web Site shall be governed by English law and any dispute shall be subject to the jurisdiction of the English Courts.
OVERSEAS BUYERS
If you are not from the united kingdom, please click on the link below for overseas terms and conditions.
When you place an order with us, you are making an offer to buy goods. Your order will be processed through paypal and we will accept your order when payment has gone through, we will send you an email to confirm that we have received your order and that we have accepted your order and inform you of when your goods will be sent out to you please allow 21 days, our contract with you will only commence once we have confirmed acceptance of your order, If we do not accept your order you will be given a full refund paid back through the paypal system and that a contract will not exist for that particular order. This happens usually In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.
Disclaimer
Visitors use this shop for the purpose of viewing and / or purchasing goods or services offered for sale here. The owners of the website, our agents and affiliates accept no liability for any direct or consequential loss or damage suffered by any person using this website. While every effort is made to ensure products displayed on this site are available for sale, no guarantee can be offered that any item will be in stock at any given time. When an item is out of stock, or has been discontinued, we will update the information as soon as possible. Art by Brian McGlenn does not undertake, on behalf of the customer, to source any product(s) that are discontinued and limits liability to the full refund of only the purchase price of those items which we are unable to supply.
Limitations of Use
We are responsible only for the content of this website and cannot be held responsible or liable for information provided by other parties who have hyper-links on this site.
Goods and services may only be purchased by people over the age of 18.
All purchases must be paid for using a valid credit/debit card, or a PayPal account. Goods will only be delivered to a UK address.
Ownership of Goods
Goods remain the property of Art by Brian McGlenn until they have been fully paid for by the customer and a order has been confirmed.
Carriage & Returns United Kingdom only
Delivery
We use Royal Mail Second-class Recorded delivery for consignments up to 2kg in weight. Consignments in excess of 2kg are sent Royal mail Parcel Force.
We do not accept responsibility for Royal Mail/Parcel Force delivery times. We aim to dispatch most orders placed before 5pm Mon - Fri the same day but please allow 21 days, We aim to dispatch orders received after this time dispatched the next day, but again this cannot be guaranteed. Orders placed Sat/Sun or UK Public Bank holidays will be dispatched next Working day, but please allow 21 days. Both options are signed-for receipt, meaning that someone must be present at the delivery address to sign for their receipt. If no-one is at the address to receive the goods, the postal service will leave a card for you, explaining that nobody could sign for them, and the card will also advise you of your local depot from which the goods can be collected. Generally, you have 5 days to collect the goods from the postal depot, after which they may be returned to us. If correctly ordered goods are returned to us because of such non-collection, you may be required to pay an additional shipping charge to have the goods re-sent.
Carriage Costs
The cost of carriage is displayed when you reach the add to cart button The shipping weight is the combined weight of the item and its packaging. For this reason, you will always notice a difference between the ITEM weights and the final SHIPPING weights. We aim to send out your consignment within 48 hours of your order being placed and accepted. However, please allow for 30 days delivery time as there may be factors that affect your order (such as product availability, courier services, postal delays, etc.) All deliveries are subject to signed receipt.
Returns
Please do not return goods without contacting us first. You can contact us by either writing to us or sending an email to us by using the contact us page. Our adress and contact details is on the return label that is sent out with your goods. Under the UK distance selling regulations you have 7 working days (after your receipt of the goods) to contact us to discuss returns. Please return products to us in their original and undamaged packaging. It is the customers responsibility to take reasonable care of the goods whilst in their possession and to return them to us within two working days of cancelling their order. It is the customers responsibility to ensure goods are insured for the return journey to us. The cost of returning items to us is the customers responsibility. You can cancel your contract before delivery, and up to 7 working days after delivery. To do this, please e-mail us or write to us at our office address within the time limit and we issue you with a full refund of your money including any outgoing postage costs within 30 days of your cancellation. Please note we will only refund the 2nd class royal mail delivery service, we will not refund any additional service such as first class or next day or any insurance service that has been taken out. If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value. If you fail to return the goods, we will collect them, we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
You do not have to give us a reason for cancellation. However a brief explanation will help us to improve our service in the future. Orders can be cancelled only PRIOR to their despatch. If your order has been shipped, and you then wish to cancel it, you will have to follow the returns procedure (described above).
Damaged goods
If your order is damaged on arrival at your address you must inform us straight away by email and no longer than 24 hours after you have signed for your delivery, otherwise it will be deemed that your order has arrived undamaged. If we believe that the goods have arrived damaged we will issue you with a full refund. You do not have to pay to return the goods
Incorrect Items
If you receive the wrong item and it is our mistake we will give a FULL refund and we will send out a return postage envelope for you to return the goods.
By using this website you agree to our terms and conditions. These terms apply to your order. We may change our terms at any time, so please do not assume that the same terms will apply to future orders. We recommend that you read our terms and conditions every time before you place an order
This policy does not apply to the following goods which are exempt from the right to cancel:
Goods which by means of their nature cannot be returned e.g. personalised goods
Goods made for you/your specifications
Personalised goods made to order
Jewellery and other goods that has had the security tags removed
Jewellery sets that include earrings and any other sets that include earrings.
Opened fragrances
Perishable goods etc.
Certain goods on this website fall into the above category which are made to your specifications and are exempt from the right to cancel.
PRODUCT DESCRIPTIONS
We have made every effort to display as accurately as possible the colours of our products that appear on this Web Site. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual product. While we try to be as accurate as possible, all sizes, weights and measurements quoted are approximate.
GOVERNING LAW
All contracts formed between us for the purchase of items from this Web Site shall be governed by English law and any dispute shall be subject to the jurisdiction of the English Courts.
OVERSEAS BUYERS
If you are not from the united kingdom, please click on the link below for overseas terms and conditions.
